If you need immigration, visa or residency services in Dubai, the Al Jafiliya Immigration office is one of the main locations to know. It is the headquarters of the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA Dubai), the government authority responsible for many immigration and residency-related services in the emirate.
The office is located in Al Jafiliya, close to Bur Dubai Police Station and opposite Jafiliya Metro Station. This location makes it accessible by both Metro and road, which can be useful for residents, visitors, sponsors and businesses handling immigration-related matters.
Al Jafiliya Immigration Location
The Al Jafiliya Immigration headquarters is located in the Al Jafiliya area of Bur Dubai. According to GDRFA Dubai, the headquarters is behind Al Jafiliya Police Station, while its contact information identifies the location as next to Bur Dubai Police Station and opposite Jafiliya Metro Station.
The official postal address is:
General Directorate of Residency and Foreigners Affairs – Dubai
P.O. Box 4333
Dubai, United Arab Emirates
For visitors using public transport, the location is particularly convenient because Jafiliya Metro Station is directly opposite the headquarters.
Al Jafiliya Immigration Timings
The official GDRFA Dubai listing currently shows the following working hours for the headquarters:
| Day | Working Hours |
| Monday | 7:30 AM – 7:00 PM |
| Tuesday | 7:30 AM – 7:00 PM |
| Wednesday | 7:30 AM – 7:00 PM |
| Thursday | 7:30 AM – 7:00 PM |
| Friday | 7:30 AM – 12:00 PM and 2:30 PM – 7:00 PM |
| Saturday | Check before visiting |
| Sunday | Check before visiting |
GDRFA Dubai also lists different working hours during Ramadan. Special schedules and public-holiday timings can also apply, so visitors should confirm the latest schedule before travelling.
It is better to arrive during the published service hours rather than relying on older timings found on third-party websites.
What Services Are Available?
The Al Jafiliya Immigration headquarters handles services connected with residency and foreigners affairs in Dubai. GDRFA Dubai provides a wide range of online and in-person services covering entry permits, residence permits and other immigration matters.
Depending on the type of transaction, services can include:
- Entry permit applications
- Visit visa-related services
- Residence permit services
- Visa and residency cancellation
- Visa extension services
- Fines-related inquiries and services
- Unified number inquiries
- Establishment-related immigration services
- Certain legal and immigration inquiries
- Golden Visa-related services
Not every service necessarily requires a visit to the headquarters. GDRFA Dubai provides many smart and online services, so it is worth checking the official website first.
Visa and Entry Permit Services
GDRFA Dubai provides several entry permit services for people coming to the UAE. The official service portal includes options such as single-entry tourist visas, visit visas for relatives or friends, visas for exploring employment opportunities and other entry-related services. The exact requirements depend on the type of visa or entry permit. Applicants may need documents such as a passport, photographs, sponsor information or other supporting documents depending on the service.
Because visa requirements can change according to the applicant and visa category, it is better to check the specific service on the GDRFA Dubai website before visiting.
Residence Services
The Al Jafiliya Immigration headquarters is also associated with Dubai residency services. GDRFA Dubai lists services for issuing residence permits for different categories, as well as cancellation of residence permits. Other residency-related transactions can also be available through approved service channels. The documents required depend on the applicant’s situation. For example, requirements may differ between employment residence, family sponsorship and other residence categories.
Before going to the office, check the relevant GDRFA service page and prepare the required documents. This can reduce delays during the application process.
Visa Cancellation
Visa and residence cancellation is another common reason people may need immigration services. GDRFA Dubai provides cancellation services for different types of residence permits. The exact process depends on the type of residence permit and the applicant or sponsor involved. If you are cancelling a residence visa because you are leaving the UAE or changing your immigration status, check the applicable requirements before visiting. In some situations, the sponsor or an authorized person may need to complete the transaction.
Immigration Fines and Inquiries
If you have an immigration-related fine, GDRFA Dubai provides online information and services for fines connected with immigration and residency matters. The GDRFA website includes a Fines Inquiry service that allows customers to check fines associated with their personal file or sponsored individuals. There are also services related to collecting or requesting exemption or reduction of certain fines where the relevant conditions are met.
For example, GDRFA explains that an application for exemption or reduction of a residence-law fine may require a passport copy, a letter explaining the circumstances and other documents requested by the Fines Committee. Because fine cases can vary, visitors should check the specific service requirements instead of assuming that every case follows the same process.
Contact Number of Al Jafiliya Immigration
If you need to ask about an immigration transaction before visiting, GDRFA Dubai provides an official contact number.
| Contact | Details |
| Toll-Free Number | 800 5111 |
| International Number | +971 4 313 9999 |
| amer@gdrfad.gov.ae | |
| Location | Al Jafiliya, Dubai |
| Postal Code | P.O. Box 4333, Dubai |
These contact details are published by GDRFA Dubai. The 800 5111 number is especially useful if you are unsure whether you need to visit the immigration headquarters or can complete your transaction through another approved service channel.
How to Reach Al Jafiliya Immigration by Metro
One of the easiest ways to reach the Al Jafiliya Immigration headquarters is by Dubai Metro. The headquarters is located opposite Jafiliya Metro Station. This makes Metro travel a practical option for people coming from different parts of Dubai. After leaving the Metro station, follow the signs and directions toward the GDRFA headquarters and nearby Bur Dubai Police Station area. Using the Metro can also help visitors avoid traffic and parking difficulties, particularly during busy working hours.
Reaching the Office by Car
Visitors travelling by car can reach the headquarters through the Al Jafiliya area of Bur Dubai. The official GDRFA listing describes the branch as being behind Jafiliya Police Station. Another official contact page places the headquarters next to Bur Dubai Police Station and opposite Jafiliya Metro Station. Because Dubai roads can become busy during peak hours, it is useful to allow extra travel time if you have an appointment or need to complete a time-sensitive transaction.
If you are driving, use a current navigation application for the exact entrance and parking options on the day of your visit.
Do You Need to Visit the Headquarters?
Not necessarily. GDRFA Dubai provides a number of digital services through its website and smart platforms. The official portal currently includes online services for visa status, fines inquiry, unified number information and several entry and residence transactions.
This means you should first check whether your required service is available online. Visiting the headquarters may still be necessary for certain transactions, document verification, appointments or cases where an in-person service is specifically required.
Amer Service Centres
Amer service centres are another important part of Dubai’s immigration service network. GDRFA Dubai lists Amer centres as an approved service channel, and many immigration transactions can be handled through these centres depending on the service.
If you are not sure whether your transaction needs to be completed at the headquarters, you can contact GDRFA or check the relevant service online before making the journey. This can save time, particularly for straightforward applications and inquiries.
What Documents Should You Take?
The documents required depend on the service you need. There is no single document list that applies to every immigration transaction.
Depending on the application, you may need documents such as:
- Original passport
- Passport copy
- Visa or residence information
- Sponsor documents
- Passport-size photographs
- Application or reference details
- Supporting documents related to the specific request
For fine-related applications, GDRFA may request additional documents. For example, its fine exemption service specifies a passport copy and a letter explaining the reasons for the violation, along with any other documents requested by the relevant committee. Always check the exact requirements for your service before visiting.
Useful Tips Before Visiting
A little preparation can make an immigration visit easier. Before travelling, check the official GDRFA website to confirm whether your service is available online or requires an in-person visit. If you do need to visit, check the latest working hours because schedules can change during Ramadan and public holidays. Keep the relevant passport, visa details and supporting documents with you. If your transaction involves a sponsor, make sure you understand whether the sponsor must be present or whether an authorized representative can complete the process.
It is also useful to keep your application reference number or previous transaction details available if you are following up on an existing request.
Al Jafiliya Immigration for Businesses and Sponsors
Businesses and sponsors may also need GDRFA services for employee or residency-related transactions. Dubai immigration services include establishment-related services and other transactions connected with companies and sponsors. GDRFA’s service portal provides information about different categories of immigration services.
The correct process depends on the type of establishment, employee, sponsor and transaction. Companies should therefore check the specific service requirements rather than relying on a general document list.
Read Also: Al Awir Immigration Office
Conclusions:
Al Jafiliya Immigration is the GDRFA Dubai headquarters in Al Jafiliya, Bur Dubai, and is an important location for immigration and residency-related services. Its location opposite Jafiliya Metro Station makes it convenient to reach by public transport. Before visiting, check whether your service is available online, confirm the latest working hours and prepare the documents required for your specific transaction.
For general assistance, GDRFA Dubai provides the toll-free number 800 5111 and the international number +971 4 313 9999. Using the official GDRFA Dubai website or contacting the department before travelling is the best way to confirm current requirements, timings and service availability.
Frequently Asked Questions
Where is Al Jafiliya Immigration located?
Al Jafiliya Immigration is located in Al Jafiliya, Bur Dubai. GDRFA Dubai states that its headquarters is behind Jafiliya Police Station and opposite Jafiliya Metro Station.
What is the Al Jafiliya Immigration contact number?
The official GDRFA Dubai toll-free number is 800 5111. The international contact number is +971 4 313 9999.
What are the working hours?
The official GDRFA listing currently shows Monday to Thursday from 7:30 AM to 7:00 PM and Friday from 7:30 AM to 12:00 PM and 2:30 PM to 7:00 PM. Special schedules may apply.
Is Al Jafiliya Immigration near a Metro station?
Yes. The GDRFA headquarters is opposite Jafiliya Metro Station, making it accessible by Dubai Metro.
Can I check my visa status online?
Yes. GDRFA Dubai provides an online Visa Status service for checking the validity of entry permits, residence cards and establishment documents.
Can I check immigration fines online?
Yes. GDRFA Dubai provides a Fines Inquiry service for fines associated with a personal file or sponsored individuals.
Do all immigration services require a visit?
No. Many GDRFA services are available through digital channels. Whether you need to visit an office depends on the specific transaction.
Is the office open during Ramadan?
Ramadan working hours can be different from the normal schedule. GDRFA Dubai has published Ramadan schedules in which the main Al Jafiliya building operated from 9:00 AM to 5:00 PM, with different Friday hours. Always check the latest Ramadan schedule for the year of your visit.
