Al Awir Immigration Office is the Public Services Section (Al Awir Center) operated by the General Directorate of Residency and Foreigners Affairs – Dubai (GDRFA Dubai). It provides selected immigration and residency-related government services in Al Awir, including services connected with immigration violations, fines, departure procedures and other public-service transactions. GDRFA currently lists the centre as open every day from 6:00 AM to 10:00 PM, with separate Ramadan hours.
The centre is different from the main GDRFA headquarters in Al Jafiliya and should not automatically be treated as the correct location for every visa or residency service. The right service channel depends on the type of immigration transaction. Calling GDRFA before travelling can help confirm whether the Al Awir centre is the correct place for your case.
Al Awir Immigration Office Quick Information
| Information | Details |
| Official branch name | Public Services Section (Al Awir Center) |
| Authority | GDRFA Dubai |
| Area | Al Awir, Dubai |
| Normal hours | 6:00 AM – 10:00 PM daily |
| Ramadan hours | 7:00 AM – 5:00 PM |
| UAE contact | 800 5111 |
| International contact | +971 4 313 9999 |
| amer@gdrfad.gov.ae | |
| P.O. Box | 4333, Dubai |
The branch information above comes directly from the current GDRFA Dubai listing.
What Is the Al Awir Immigration Centre?
The centre is a GDRFA Dubai public-services location in Al Awir. Many people search for it using terms such as Al Awir Immigration, Al Aweer Immigration Office, GDRFA Al Awir, or Al Aweer Immigration Centre.
The official name used by GDRFA is Public Services Section (Al Awir Center). This distinction is useful because searching only for “immigration office” can bring up several GDRFA branches and Amer centres across Dubai.
The Al Awir centre is particularly relevant for services that GDRFA specifically assigns to this location. For example, GDRFA lists the General Administration at Al Aweer Center as an available channel for applications to request exemption or reduction of certain residence-law violation fines.
Other GDRFA service information also identifies Al Awir as a service location for specific immigration procedures, so the exact transaction should always be checked before visiting.
Where Is the Al Awir Immigration Office?
The official GDRFA branch listing gives the branch location simply as Al Awir, Dubai, with P.O. Box 4333.
The centre is in the Al Awir area, away from central Dubai main commercial districts. Secondary location information commonly places the facility around the Dubai-Hatta Road corridor in the Al Rowaiyah/Al Awir area. However, because the official GDRFA branch page does not publish a detailed street address, it is safer to use the official branch name when searching for directions rather than relying on an unverified street number. When using a navigation app, search for:
Public Services Section (Al Awir Center)
or
GDRFA Al Awir
This can help avoid confusion with other immigration offices, Amer centres and government facilities in Dubai.
Al Awir Immigration Office Timings
GDRFA Dubai currently lists the centre’s normal working hours as:
| Day | Working Hours |
| Monday | 6:00 AM – 10:00 PM |
| Tuesday | 6:00 AM – 10:00 PM |
| Wednesday | 6:00 AM – 10:00 PM |
| Thursday | 6:00 AM – 10:00 PM |
| Friday | 6:00 AM – 10:00 PM |
| Saturday | 6:00 AM – 10:00 PM |
| Sunday | 6:00 AM – 10:00 PM |
GDRFA’s current official branch listing states “Every day from 06:00 AM – 10:00 PM.”
Ramadan Timings
GDRFA currently lists separate Ramadan hours of:
7:00 AM – 5:00 PM.
Because Ramadan dates and government operating arrangements change, visitors should check the official GDRFA information for the specific period in which they plan to travel.
Can Timings Change?
Yes. Government service hours can be adjusted for Ramadan, public holidays, special government arrangements or other operational reasons.
For an important immigration appointment or a case with a deadline, checking the latest GDRFA information before travelling is the safest option.
What Services Are Available?
The Al Awir centre is not simply a general counter for every immigration application in Dubai. Its available services depend on the transaction and the GDRFA channel assigned to that service. Official GDRFA information identifies Al Awir for several specialised public-service procedures.
Immigration Fine Services
GDRFA provides a Fine Collection for Violators of Residency Law service and a separate service for requesting exemption from or reduction of financial penalties for qualifying residence-law violations.
For an exemption or reduction request, GDRFA currently lists documents such as:
- A copy of the violator’s passport
- A letter explaining the reasons for the violation and inability to pay
- Any other documents requested by the Fines Committee
The decision is not automatic. The application is reviewed according to the applicable process and supporting evidence.
Immigration Violation Cases
People dealing with an immigration or residency-law violation may need a specialised GDRFA service rather than a routine visa application. The correct procedure depends on the person’s circumstances, immigration record and type of violation. GDRFA maintains separate services for fine collection, fine-related requests and violator follow-up.
If your case involves an overstay or another immigration issue, it is better to confirm the required service before travelling to the centre.
Entry and Exit Statements
GDRFA provides an official service for issuing statements showing entry and exit movements. Such records can be useful when a person needs an official history of their movements into and out of Dubai. The applicable documents and service channel can depend on the applicant’s circumstances, so visitors should check the current GDRFA service requirements.
Departure-Related Procedures
GDRFA also operates services connected with entry and departure procedures in Dubai. The Al Awir Public Services Section is among the GDRFA service locations referenced in official service information. Departure cases can involve different requirements depending on whether the person has an immigration violation, a lost passport, an emergency travel document or another issue. For this reason, travellers should not assume that every departure case follows the same procedure.
Temporary Immigration File Closure
GDRFA lists the Al Awir Center as one of the locations where a temporary closure of an immigration file can be registered in qualifying circumstances. The official service describes this as a procedure that can temporarily prevent new entry permits or residence visas for sponsored persons until the relevant restrictions are resolved. This is a specialised service, so the required documents depend on the reason for the temporary closure.
Documents You May Need
There is no single document list that applies to every visitor. The required documents depend on the immigration service you need. GDRFA’s fine-exemption service, for example, requires a copy of the violator’s passport, an explanatory letter and any additional documents requested by the Fines Committee.
Depending on your case, it may be useful to prepare:
- Original passport
- Passport copy
- Emirates ID, if applicable
- Visa or residency documents
- Sponsor information
- Supporting letters
- Government or police documents where required
- Travel documents for departure-related cases
- Evidence supporting a fine-related request
Do not assume that bringing these documents guarantees that the application can be completed. GDRFA may request additional documents depending on the case.
How to Check if You Need to Visit Al Awir
Before travelling, identify the exact service you need. For example, a routine residency transaction may be available through an authorised Amer service channel, while a specialised immigration case may require a GDRFA public-services location.
GDRFA’s website lists multiple service channels and branches, so the correct location can depend on the specific transaction.
A practical approach is:
- Identify the immigration problem or service.
- Check the relevant GDRFA service page.
- Review the required documents.
- Check the listed service channel.
- Call GDRFA if the correct location is unclear.
- Visit the centre with the required documents.
The UAE contact number listed by GDRFA is 800 5111. International callers can use +971 4 313 9999.
Al Awir vs Al Jafiliya Immigration
Dubai has more than one GDRFA location, and this is a common reason people end up at the wrong office.
Al Awir is the Public Services Section in Al Awir.
Al Jafiliya is another major GDRFA location and should not be assumed to provide exactly the same service channel.
The existence of different branches means that a Google search for “Dubai immigration office” is not enough to determine where a particular transaction should be completed.
If your documents, visa status or immigration case are complicated, confirm the location with GDRFA before travelling.
Is Al Awir the Same as an Amer Centre?
No.
An Amer Centre is an authorised service channel that provides certain GDRFA-related services to customers. The Al Awir centre is a GDRFA public-services location.
Some services can be available through both types of channels, while specialised services may be assigned to a particular GDRFA location.
For example, GDRFA’s fine-exemption service identifies both customer-service channels and the General Administration – Al Aweer Center, showing that service availability can vary by channel and procedure.
If you are unsure whether you need Al Awir or an Amer Centre, call 800 5111 before travelling.
Contact Details
The current official GDRFA branch listing provides the following information:
Branch: Public Services Section (Al Awir Center)
Location: Al Awir, Dubai
UAE telephone: 800 5111
International telephone: +971 4 313 9999
Email: amer@gdrfad.gov.ae
P.O. Box: 4333, Dubai
Normal hours: Every day, 6:00 AM–10:00 PM
Ramadan hours: 7:00 AM–5:00 PM
For current government information, use the official GDRFA Dubai website rather than relying on an old directory or social-media post.
Tips Before Visiting
A little preparation can save a second trip to Al Awir.
Check the service first
Do not travel simply because a website calls the location an immigration office. Confirm that your specific transaction is handled there.
Keep original documents available
Some applications require original identification or supporting documents. Review the official requirements for your service before leaving home.
Call for unusual cases
If your case involves an immigration violation, fine issue, departure problem or another special circumstance, calling GDRFA first is sensible.
Arrive with enough time
Although the centre is currently listed as open for long hours, immigration transactions can require document checks and additional processing.
Check Ramadan hours
The normal 6:00 AM–10:00 PM schedule does not apply during Ramadan according to the current GDRFA branch listing. The listed Ramadan hours are 7:00 AM–5:00 PM.
Keep your reference details
If you submit an application, keep any receipt, reference number or confirmation message you receive. It can help if you need to follow up.
Why People Search for Al Awir Immigration
The phrase Al Awir Immigration Office is commonly used by people looking for a Dubai immigration service location in Al Awir. However, the official name is Public Services Section (Al Awir Center). This is why searches using both Al Awir Immigration and Al Aweer Immigration Office can lead people to the same general location.
The spelling difference does not mean that there are two separate immigration offices. “Al Awir” is the spelling used in the current GDRFA branch name, while “Al Aweer” is a common alternative spelling used in online searches. For official government information, the GDRFA listing should be treated as the authoritative reference.
Final Thoughts
The Al Awir Immigration Office is officially listed by GDRFA Dubai as the Public Services Section (Al Awir Center). It serves as an important government location for selected immigration and residency-related procedures, including certain fine-related requests and other specialised public services. The centre is currently listed as open daily from 6:00 AM to 10:00 PM, while GDRFA gives separate Ramadan hours of 7:00 AM to 5:00 PM. For help before travelling, the official GDRFA contact numbers are 800 5111 within the UAE and +971 4 313 9999 internationally.
If your case involves a visa issue, fine, immigration violation or another specialised matter, the most important step is to confirm the correct GDRFA service channel before visiting. This can prevent unnecessary travel and help ensure that you bring the documents required for your specific case.
Frequently Asked Questions
What is the official name of Al Awir Immigration Office?
GDRFA Dubai officially lists it as the Public Services Section (Al Awir Center). It is a GDRFA Dubai service location in Al Awir.
What are the Al Awir Immigration Office timings?
The current normal working hours listed by GDRFA are 6:00 AM to 10:00 PM every day. During Ramadan, GDRFA currently lists 7:00 AM to 5:00 PM.
What is the Al Awir Immigration contact number?
You can contact GDRFA on 800 5111 from inside the UAE. The international number listed by GDRFA is +971 4 313 9999.
Can I deal with immigration fines at Al Awir?
GDRFA identifies the General Administration at Al Aweer Center as an available channel for certain fine-related services, including requests to waive or reduce financial penalties for qualifying residence-law violations. Approval depends on the official review process.
Is Al Awir Immigration the same as Al Aweer Immigration?
Yes, the terms are commonly used to refer to the same Al Awir GDRFA location. The official GDRFA branch name uses Al Awir, while Al Aweer is a common alternative spelling used in online searches.
Do all Dubai visa services have to be completed at Al Awir?
No. Different GDRFA services have different service channels. Some routine services may be available through authorised Amer Centres or online services, while certain specialised procedures are assigned to GDRFA locations such as Al Awir. Check the specific service before visiting.
Is the Al Awir Immigration Office open on weekends?
Yes. GDRFA currently lists the Public Services Section (Al Awir Center) as open every day from 6:00 AM to 10:00 PM under its normal schedule. Special schedules, including Ramadan hours, can differ.